Terms of Service for Permalac.com

Effective Date: March 31, 2026

Welcome to Permalac.com, operated by Peacock Laboratories, Inc. (“we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of this website and all related services. By accessing or using the Site, placing an order, or otherwise interacting with us, you agree to be bound by these Terms.

1. Agreement to Terms

By using this website, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must discontinue use immediately.

2. Eligibility

You must be at least 18 years of age and capable of entering into binding contracts to use this Site and purchase products.

3. Account Registration

You may create an account through WooCommerce to facilitate shopping and order tracking. You are responsible for keeping your account information secure and for all activity that occurs under your account.

Guest checkout is also available without account creation.

4. Orders and Contract Formation

Order acknowledgments are not acceptance of an offer. A binding contract is formed when we send confirmation that the products have shipped to you.

We reserve the right to refuse or cancel orders at our discretion, including for pricing errors or issues with payment authorization.

5. Product Information

We strive for accurate product descriptions and pricing, but errors may occur. We are not responsible for inaccuracies in product content, images, or specifications.

6. Payment Processing

Payments are processed securely through third-party services including Authorize.Net and TranSafe. You authorize these providers to charge your card or payment method to fulfill your order. We do not store complete payment card information on our servers.

7. Shipping and Fulfillment

Shipping terms and costs are explained on our Shipping Policy page. Estimated delivery times are not guaranteed and are dependent on carrier and destination.

8. Returns, Refunds, and Damages

Returns, refunds, and damage claims are governed by our separate Damages, Returns & Refunds Policy. You must follow the instructions there to request returns or claim damaged products.

9. Intellectual Property

All content on this Site — including text, graphics, logos, images, and software — is the property of Peacock Laboratories, Inc. or its licensors and protected by applicable laws. You may not reproduce or distribute content without our written permission.

10. User Obligations

By using this Site, you agree not to:

  • Violate any applicable laws or regulations
  • Interfere with the operation of the Site
  • Submit false or unauthorized information
  • Attempt unauthorized access to any part of the Site

11. Disclaimers

TO THE FULLEST EXTENT PERMITTED BY LAW, WE PROVIDE THE SITE AND PRODUCTS “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

12. Limitation of Liability

Peacock Laboratories, Inc. shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of this Site or products, even if advised of the possibility of such damages.

13. Indemnification

You agree to defend, indemnify, and hold harmless Peacock Laboratories, Inc. and its affiliates, officers, and employees from any claims, damages, liabilities, and expenses arising out of your use of the Site or breach of these Terms.

14. Force Majeure

We are not liable for delays or failures in performance due to circumstances beyond our reasonable control, including but not limited to natural disasters, acts of government, or carrier delays.

15. Governing Law and Jurisdiction

These Terms are governed by the laws of the State of Pennsylvania, United States. Any dispute shall be resolved exclusively in the courts of Pennsylvania.

16. Modifications to Terms

We may update these Terms at any time. Updated Terms will be posted on this page with a revised effective date. Continued use of the Site after changes constitutes acceptance.

17. Contact Us

If you have any questions about these Terms of Service, please contact us:

Peacock Laboratories, Inc.
1901 S. 54th Street, Philadelphia, PA 19143
Phone: 215‑729‑4400 / 4401
Email: sales@peacocklabs.com
Contact page: https://www.permalac.com/contact