Order Through Us
You can place orders with us through a variety of channels: phone, email, and e-store.
- Phone Orders: To place an order with us by phone, please call 215-729-4400. We will ask for your credit card information to secure your order. You will only be charged at the time your order ships. For more information on shipping and transit times, click here.
- Email Orders: To place an order with us via email, please send us an email at firstname.lastname@example.org. We will ask for your credit card information to secure your order. We will collect credit card information from you by sending you a credit card authorization form or by calling you. You will only be charged at the time your order ships. For more information on shipping and transit times, click here.
- E-Store Orders: Ordering online through our e-store is the recommended method of ordering. To place an order online through our e-store, please click here. John, please add a link to the shop on the word “here”. Please note, we can only fulfill domestic U.S. orders through our e-store. Orders going to other countries CANNOT be taken online. For international and non-US orders, please click here.
Order Through Our Retailers/Distributors
Click here to see if Permalac is stocked by a retailer or distributor near you.
We mainly accept credit card payments for orders. For distributors and retailers who have credit terms with us, we accept ACH and check payments. For international orders, all payments must be made in advance as a wired bank transfer. For more information on international orders, click here.
All Permalac orders are shipped out of our Manufacturing Facility & Distribution Center located in Philadelphia, PA 19143. All product orders, if in-stock, are expected to be processed and shipped within 3-5 business days from the date of placement, unless communicated otherwise. If we are out of stock, your order is expected to be processed and shipped within 7-10 business days from the date of placement. For larger orders, it can take up to 30 days to fulfill due to supply chain factors. Please note, other factors such as holiday traffic, inclement weather, and presence of priority orders may potentially delay your shipment. If you have a special shipping request (such as Next Day Air, etc), please email us at email@example.com or give us a call at 215-729-4400.
For more information on shipping, click here.