We get it!

Sometimes an order of Permalac wasn’t exactly what you needed, and you’d like to return it. We will try our very best to accommodate you, but please understand the following conditions must apply.

  • No Returns Accepted Without an RMA (using the form provided here)
  • Return request must be received within ten days of date of purchase
  • Any returned product(s) must be undamaged and unopened/unused
  • Returns will be subject to a 20% restocking fee
  • Customer is responsible for return shipping costs
  • Refund issued as an account balance credit, unless otherwise noted
  • Please allow 5 to 10 business days for request to be processed

The approved RMA will be sent to you by email, and must be included in the package.

Permalac RMA Request

To request a return merchandise authorization, please complete and submit this form:
  • This field is for validation purposes and should be left unchanged.